Customer Service
If you ever have any questions about your Sunward™ Solar Hot Water System, our experienced team of Technical Support Specialists will provide free, one-on-one assistance. Each of our Specialists has received extensive training in product use and troubleshooting.
If necessary, we can get parts to you right away. And if we can't solve your problem over the phone, we'll find someone in your area who can.
So go ahead and enjoy your new Sunward™ Solar Hot Water System...and know that we'll always be there.
PHONE: 1-888-545-6680
Hours of Operation - (All times are Eastern Standard Time)
Sales
Monday-Friday 9:00 am - 6:00 pm
Saturday - Closed
Sunday - Closed
Customer Service
Monday - Friday 8:00 am - 6:00 pm
Saturday - Closed
Sunday - Closed
Technical Support/Parts
Monday - Friday 8:00 am - 6:00 pm
Saturday - 8:30 am - 5:00 pm
Sunday - Closed
LIVE CHAT: Chat Live with a Sunward Customer Service representative
EMAIL: Click here to Contact Us via email.
MAIL:
Sunward
75 Meigs Road
Post Office Box 25
Vergennes, Vermont 05491
U.S.A.
INTERNATIONAL:
(including Canada and U.S. Territories)
Monday-Friday 8:00 am - 4:30 pm
Phone: 1-802-877-1200 ext. 2040
Fax: 1-802-877-1216
Email: info@gosunward.com
FACTORY STORES:
See a Sunward Hot Water System at our Factory Stores in New England.
Vergennes, Vermont
75 Meigs Road
Toll-Free: 1-888-203-5416
Directions
Merrimack, New Hampshire
674 Daniel Webster Hwy.
Toll-Free: 1-877-423-7811
Directions
